Adverse Events: Helping Healthcare Providers Respond in a Relationship-Centered Manner

Patients often embark into care with an assumed trust of the health care system. It is also our chance to maintain or lose their trust. Adverse events and the way physicians handle them impact the entire spectrum of care.

By Dr. Sandra L. Argenio, MD Many patients have experienced a loss of trust in their health care delivery system and providers. Patients often embark into care with an assumed trust of the health care system. It is our job to make this a reality. It is also our chance to maintain or lose their […]

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The Institute’s Executive Director Receives APIC’s 2015 Healthcare Administrator Award

Dr. William Maples Presents Hi Communication in Healthcare Curriculum AT PRC's Annual Conference.

Nashville, Tenn. —William J. Maples, MD, currently chief medical officer for Professional Research Consultants and executive director for The Institute for Healthcare Excellence in Ponte Vedra Beach, Florida, has been named the 2015 recipient of the Healthcare Administrator Award, presented by the Association for Professionals in Infection Control and Epidemiology (APIC). Prior to his current roles, Dr. Maples was […]

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Doctor Patient Relationship: A Relationship That Lasts

The Doctor Patient Relationship Is An Intensely Personal Human Interaction.

By Dr. Sandra L. Argenio, MD Imagine the important relationships in your life. They are deep, lasting, full of emotional support in tough times. As a family physician for over 30 years, the bonds that were formed with patients and families were lasting when these aspects were achieved. These bonds lasted years to decades. They […]

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