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About us
The Institute for Healthcare Excellence partners with healthcare organizations to nurture relational skills necessary to create a culture that embraces trust, respect, compassion, and teamwork - creating an environment where quality, safety, and efficiency can flourish. Through this work, physicians, nurses, and the caregiver team reconnect to purpose and restore joy to the practice of medicine. The result of the culture-transforming work is a restoration of humanity to medicine.
The Institute for Healthcare Excellence (IHE) is a collection of industry experts and thought leaders focused on improving the design of patient, family, and caregiver experiences to create a culture of excellence.
VISION
To improve healthcare outcomes, safety, and experience for patients, families, and caregivers by creating a relationship based culture embracing trust, respect, safety, and compassion.
TACTICS
Develop and deploy a human-centered leadership and RELATIONS® for Healthcare Transformation program and supporting solutions to create a patient-centered team-based culture emulating compassion, empathy, trust, and excellence.
