Silicon Valley Hospital Improves Patient Satisfaction, Staff Performance with Mobile Technology Solution

Silicon Valley Hospital Improves Patient Satisfaction, Staff Performance with Mobile Technology Solution

RJ Salus and Chris Pratt from El Camino Hospital shared rounding best practices that improve clinical outcomes and elevate patient, family and staff experience.

Learn how El Camino redesigned patient and staff rounding to achieve these measurable results:

• Increased HCAHPS percentile by 25 points
• Automated workflows and improved response times
• Reduced patient complaints by 50%
• Standardized data capture and to track trends and performance

improve-hcahps-scores-prc

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